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Shipping & Returns

Upon request, refunds will be issued through the original purchaser’s method of payment (Debit / Credit card/Gift Voucher). On receipt of your return, we will endeavor to refund you within 7 working days. An email confirmation will be sent once a refund has been issued.
If you wish to exchange an item for a different size or color, please return your item(s) to us following the ‘Returning Your Item(s)’ section above. Once we have received your return we will endeavor to process your exchange as soon as we are able to. Please note that we are only able to exchange an item for the same style in a different color or size (subject to availability).
*If you cancel your order with us, you must return any items to us immediately, in the same condition in which you received them, at your own cost. If you return any items, we will not be responsible for any loss or damage to them in transit and we reserve the right to charge you for any such loss or damage.
*If you are not happy with your purchase, simply complete the form contained in your parcel and return the item, along with the completed form, to us within fourteen days following receipt of your parcel.
You must return the item(s) in the same condition in which you received them, with their original packaging. You are asked to take reasonable care with the items and in the case of an item with a hygiene seal, you are required not to remove the seal when examining the item.